stakeholder

• Economic Performance
• Customer Relationship and Development
• Human rights
• Labor-Management Relations
• Workplace Safety and Health
• Corporate Governance

• Labor-Management Meeting (once a quarter)
• Employee Suggestion Box (Irregular)
• Employee satisfaction survey (once a year)
• Supervisor monthly meeting/bimonthly meeting (every month/every two months)
• Employee Forum (once a year)
• Performance evaluation (once a year)

• A total of 4 labor-management meetings have been held, with 3 already executed, resulting in an execution rate of 75%. The fourth quarter meeting is scheduled to be held in December.
• A total of 4 employee suggestion notes were received in the physical suggestion box, and 0 complaint letters were received via email.
• The management bi-monthly meetings have been held a total of 6 times, with 5 times executed so far, achieving an execution rate of 83%. The 6th meeting is scheduled to be held in November.
• The general manager's newcomer seminar was held 4 times this year (in February, April, June, and August). So far, 3 sessions have been completed, and the 4th session is scheduled for November/December. Currently, 75% has been executed.
• The performance evaluation and salary adjustment have been completed for this year.
• The employee satisfaction survey is scheduled to be conducted in December.

• Technical Service Quality
• Customer Relations and Development
• Customer Privacy
• Information Security
• Workplace Safety and Health

• The company website provides consulting services (regular).
• Customer Satisfaction Survey (once a year)
• Phone and email communication (regular)

• The annual customer satisfaction survey of the group shows that the satisfaction level of 93% is above satisfied (including very satisfied).
• Fill out 5 customer ESG questionnaires.
• The group customers conducted a total of 33 audits.
• The group business conducted 24,799 visits and phone calls.
• Customers consulted online 380 times.

• Innovation and Intellectual Property Management
• Risk Management
• Technical Service Quality
• Information Security
• Human rights

• Company spokesperson (irregular)
• Shareholder services agency and dedicated personnel (irregular)
• Company website investor area (irregular)
• Shareholders' Annual Meeting (once a year)
• Revenue announcement (once a month)

• 25 major messages in Chinese and English from the Public Information Observatory.
• Hold a shareholders' meeting.
• Invited to participate in 5 corporate briefings.

Supplier

contractor

partners

• Customer Privacy
• Information Security
• Climate Change Strategy
• Resource Management
• Corporate Governance

• Supplier evaluation procedures and management operation platform (irregular)
• Telephone, fax (irregular)
• Email correspondence (irregular)

• Suppliers completed the signing of the integrity commitment letter, with a total issuance of 465, and 465 suppliers actually signed, achieving a completion rate of 100%.
• The number of suppliers who actually signed without using the conflict minerals declaration is 25, with a 100% return rate.
• The annual audit of 89 suppliers had an average score of 84.45 points.
• No significant risk of suppliers using child labor.
• Local procurement accounts for 63% of total purchases.
• 100% green procurement for internal administrative machinery and photocopy paper.
• 97% green procurement for general personal computers and laptops.

• Corporate Governance
• Supplier Management
• Customer Privacy
• Information Security
• Sustainable Development Strategy
• Regulatory Compliance
• Risk Management
• Workplace Safety and Health

• Seminar / Regulatory Briefing (Irregular)
• Official documents exchange (irregular)
• Public Information Observation Station (disclosed as required)

• The 11th "Corporate Governance Evaluation" - Ranking range for OTC companies: 6%~20%.
• Continuously certified through ISO 27001 Information Security Management System
• Continuously verified through the Taiwan Intellectual Property Management Standards (TIPS)

Community

non-profit organization

non-governmental organization

• Employee Compensation and Benefits
• Information Security
• Technical Service Quality
• Resource Management
• Human Rights

• Community and social organization liaison and cooperation (irregular)
• Complaint Hotline (Irregular)

• During the beginning of spring, a tangerine picking charity event was held in collaboration with the Family Support Center, distributing the freshly picked tangerines to underprivileged children at the center. Through this fruit, which symbolizes happiness and abundance, warmth and blessings are conveyed, and a good interaction and cooperative relationship with community organizations are maintained, making charity a part of life.
• MA-tek collaborates with the Ren'ai Social Welfare Foundation to hold a second-hand charity sale, with all proceeds and donated materials from colleagues fully donated to the Ren'ai Social Welfare Foundation, conveying the power of goodness through action.
• The annual charity family day event will be held on November 8, inviting children from the Child Welfare Center to enjoy a fun time together at Leofoo Village!
• With the support of all colleagues, we successfully collected 180 Christmas gifts, which will be distributed to the children at the Child Welfare Center and the Rural Education Institute, bringing warmth and smiles to this winter. At the same time, during this event, colleagues voluntarily donated to the Hsinchu City Animal Protection Association to support the funding for the care of stray animals. The company not only cares for disadvantaged groups in the long term but also continues to pay attention to the welfare of stray animals, hoping to spread love and kindness to every corner of society.

academic institutions

• Corporate Governance
• Economic Performance
• Innovation and Intellectual Property Management
• Technical Service Quality
• Sustainable Development Strategy

• Industry-academia collaboration (annually)
• The company website provides consulting services (regularly)
• Phone and email communication (regular)
• Technical Seminars (Irregular)

• Industry-Academia Cooperation Midterm Review Meeting/Final Exchange Meeting.
• The official website's Live Chat communicated a total of 387 messages.
• WeChat Expert Consultation System.
• Quick consultation button.
• 12 articles published on the official website.
• The physical technology seminar is held twice a year.
• MA-tek Member Area APP.

media

• Technical Service Quality
• Corporate Governance
• Economic Performance
• Labor-Management Relations
• Innovation and Intellectual Property Management

• Press release publication (monthly)
• The spokesperson accepts interviews (irregularly)
• Company official website
• Fan Club/WeChat Official Account

• The monthly revenue announcement press release has been issued 10 times.
• The company's official website releases news periodically.
• The company published 99 posts on its Facebook fan page, 96 posts on its official Line account, and 58 posts on its WeChat public account.

creditor

Banks

• Economic Performance
• Regulatory Compliance
• Sustainable Development Strategy
• Corporate Governance

• Bank visits (irregular)
• Regularly announce financial reports/annual reports

• Maintain close contact with the banks, and the banks visit the company from time to time.