| employees |
- economic performance
- Customer Relationship and Development
- Human Rights
- Labor-Management Relations
- Occupational Safety and Health
- Corporate Governance
|
- Labor-Management Meeting (once every quarter)
- Employee Suggestion Box (Irregular)
- Employee Satisfaction Survey (once a year)
- Supervisor Monthly Meeting/Bimonthly Meeting (Every Month/Every Two Months)
- Employee Forum (once a year)
- Performance evaluation (once a year)
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- A total of 4 labor-management meetings have been held, with 3 already executed, resulting in an execution rate of 75%. The meeting for the fourth quarter is scheduled to be held in December.
- A total of 4 comments were received from colleagues through the physical suggestion box, and 0 complaint letters were received via email.
- The supervisor's bi-monthly meetings have been held a total of 6 times, with 5 times already executed, resulting in an execution rate of 83%. The 6th meeting is scheduled to be held in November.
- The general manager's new employee seminar has been held 4 times this year (in February, April, June, and August). So far, 3 sessions have been completed, and the 4th session is scheduled for November/December, with 75% completed.
- Performance evaluation and salary adjustment have been completed for this year.
- The employee satisfaction survey is scheduled to be conducted in December.
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| Customer |
- Technical Service Quality
- Customer Relationship and Development
- Customer Privacy
- Information Security
- Workplace Safety and Health
|
- The company website provides consulting services (regularly)
- Customer Satisfaction Survey (once a year)
- Phone and email correspondence (regular)
|
- The annual customer satisfaction survey of the group shows that the satisfaction rate is 93% or above (including very satisfied).
- Fill out 5 customer ESG questionnaires.
- The group clients conducted a total of 33 audits.
- The group conducted 24,799 visits and phone calls.
- Customers consulted online a total of 380 times.
|
| shareholders and investors |
- Innovation and Intellectual Property Management
- Risk Management
- Technical Service Quality
- Information Security
- Human Rights
|
- The company's spokesperson (irregularly)
- Shareholder services agency and dedicated personnel (irregular)
- Company website investor area (irregular)
- Shareholders' meeting (once a year)
- Revenue announcement (once a month)
|
- 25 significant messages in the Public Information Observatory in Chinese/English.
- Hold a shareholders' meeting.
- Invited to participate in 5 corporate briefings.
|
Supplier
承攬商
partners |
- Customer Privacy
- Information Security
- Climate Change Strategy
- Resource Management
- Corporate Governance
|
- Supplier evaluation procedures and management operation platform (irregular)
- Telephone, fax (irregular)
- Email correspondence (irregular)
|
- Suppliers completed the signing of the Integrity Commitment Letter, with a total issuance of 465, and 465 suppliers actually signed, achieving a 100% completion rate.
- Without using the conflict minerals declaration, the actual number of signed suppliers is 25, with a 100% return rate.
- The annual audit of 89 suppliers had an average score of 84.45 points.
- No significant risk of suppliers using child labor.
- Local procurement accounts for 63% of total purchases.
- 100% green procurement of internal administrative machinery and photocopy paper.
- 97% of personal computers and laptops are procured through green purchasing.
|
| government agencies |
- Corporate Governance
- Supplier Management
- Customer Privacy
- Information Security
- Sustainable Development Strategy
- Regulatory Compliance
- Risk Management
- Workplace Safety and Health
|
- Forum / Regulatory Briefing (Irregular)
- Official documents exchange (irregular)
- Public Information Observation Station (disclosed as required)
|
- The 11th "Corporate Governance Evaluation" - Ranking range for OTC companies: 6%~20%.
- Continuously verified through ISO 27001 Information Security Management System.
- Continuously verified through Taiwan Intellectual Property Management Standards (TIPS)
|
community
non-profit organization
non-governmental organization |
- Employee Compensation and Benefits
- Information Security
- Technical Service Quality
- Resource Management
- Human Rights
|
- Community and social organizations contact and cooperate (irregularly)
- Complaint Hotline (Irregular)
|
- During the beginning of spring, a charity orange-picking event was held in collaboration with the Child Welfare League Foundation, distributing the freshly picked oranges to underprivileged children at the foundation. Through this fruit, which symbolizes happiness and abundance, warmth and blessings are conveyed, and a good interaction and cooperative relationship with community organizations are maintained, making charity a part of life.
- MA-tek collaborates with the Ren'ai Social Welfare Foundation to hold a second-hand charity sale, with all proceeds and donated items from colleagues fully donated to the Ren'ai Social Welfare Foundation, conveying the power of kindness through action.
- The annual Charity Family Day event will be held on November 8, inviting children from the Child Welfare League Foundation to enjoy a day at Leofoo Village and spend joyful moments together!
- With the support of all colleagues, we successfully collected 180 Christmas gifts, which will be distributed to the children at the Child Welfare Center and the Rural Education Institute, bringing warmth and smiles to this winter. At the same time, during this event, colleagues also voluntarily donated to the Hsinchu City Animal Protection Association, taking practical action to support the care expenses for stray animals. The company not only cares for disadvantaged groups in the long term but also continues to pay attention to the welfare of stray animals, hoping to spread love and kindness to every corner of society.
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| academic institutions |
- corporate governance
- economic performance
- Innovation and Intellectual Property Management
- Sustainable Development Strategy
|
- Industry-Academia Cooperation (Annually)
- The company website provides consulting services (regularly)
- Phone and email correspondence (frequent)
- Technical Seminars (Irregular)
|
- Mid-term review meeting for industry-academia collaboration / end-of-term exchange meeting.
- The official website's Live Chat communicated a total of 387 messages.
- WeChat Expert Consultation System.
- Quick consultation button.
- 12 articles published on the official website.
- The physical technology seminar is held twice a year.
- MA-tek Member Area APP.
|
| media |
- Technical Service Quality
- Corporate Governance
- economic performance
- Labor-Management Relationship
- Innovation and Intellectual Property Management
|
- Press Release Publication (Monthly)
- The spokesperson accepts interviews (irregularly)
- Company official website
- Fan Club/WeChat Official Account
|
- The monthly revenue announcement press release has been issued 10 times.
- The company's official website releases news irregularly.
- The company published 99 posts on its FB fan page, 96 posts on its official Line account, and 58 posts on its WeChat public account.
|
creditor
銀行 |
- economic performance
- Regulatory Compliance
- Sustainable Development Strategy
- corporate governance
|
- Bank visits (irregular)
- Regularly announce financial reports/annual reports
|
- Maintain close contact with banks, which visit the company from time to time.
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